Privacy policy
What we collect, why we collect it, and what we never do with it. Written in plain English rather than legal filler.
Last updated: February 2027What we collect
We only ask for what we need to deliver your order.
- Your name — so we know who we are talking to
- WhatsApp number — this is how your theme is delivered
- Email address — for your receipt and any follow-up
- Order details — which theme you bought, and when
- Basic site analytics — pages viewed, device type, country. This is anonymous and tells us which themes people are interested in.
Your payment details
We never see or store your card number. Payments are handled by Stripe, which is certified to the highest level of the payment card industry standard. Your card details go directly to Stripe and never touch our servers. We only receive a confirmation that the payment succeeded.
You can read Stripe's own privacy policy at stripe.com/privacy.
What we do with it
- Deliver the theme or service you ordered
- Answer your questions and provide support
- Keep a record of the sale, as any business must
- Understand which themes are popular so we know what to build next
Who else is involved
A few services necessarily handle some of your data so that this site can work:
- Stripe — processes payments
- Google — hosts this site and provides analytics
- WhatsApp — carries our messages to you
Each has its own privacy policy, and we do not give any of them more than they need to do their job.
Cookies
This site uses cookies to remember your preferences, such as whether you chose dark mode, and to collect anonymous visit statistics. You can block cookies in your browser settings; the site will still work, though some preferences will not be remembered.
Your rights
You can ask us at any time to:
- Tell you what data we hold about you
- Correct anything that is wrong
- Delete your data, where we are not legally required to keep it
Email contact@facticied.com and we will respond within a few days. There is no charge for this.
Still have a question?
Message us on WhatsApp and a real person will answer, usually the same day.
